At the end of this course, you will be able to achieve the following objectives in accordance with the information received in class:
- Identify the characteristics of an Adaptive Leader.
- Describe the behaviors of Authentic & Servant Leaders.
- Outline the 10 characteristics of leadership styles of Cyrus the Great.
- Understand the relationships between good Customer Service and Leadership.
- Define V.U.C.A. and address how Adaptive Leaders effectively operate in a climate of V.U.C.A.
- Understand and describe O.O.D.A. Loop and how it affects decision-making under fire.